JOB POSTING INFORMATION
Position Type:	Professional Experience Year Co-op (PEY Co-op: 12-16 months)
Job Title:	Full Stack Software Developer Intern (Speech and Text Analytics)
Job Location:	North York, ON
Job Location Type:	Hybrid
If working on site, can you provide a copy of your COVID-19 safety protocols?:	No
Number of Positions:	1
Salary:	Salary Not Available, 37.5 hours per week
Start Date:	05/06/2024
End Date:	09/01/2025
Job Function:	Engineering
Job Description:	Are you someone who likes to work with the latest in cloud and AI technologies to solve interesting and challenging problems? If so, Genesys might be the place for you!  The Speech and Text Analytics team is looking for engineers dedicated to learning and innovating in areas like voice transcription, transcript analysis, and keyword identification. It will be a fast-paced hybrid work environment that supports continuous change, innovation, and experimentation.  We have hired co-op students for well over a decade.  As part of this tradition, you will be a key member of our team, learning all aspects of the development cycle including design, implementation, testing, bug fixing and automation.  You will have opportunities to do full-stack development for high-quality cloud-native products. You will work with speech recognition engines that process over 6 billion words per week.  There is no limit to what you can accomplish in the internship.  About Us:   Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.      Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics.  Responsibilities:  - Design and develop a user-friendly UI that will be used by millions of agents  - Design and develop high-quality full stack software collaboratively through its entire lifecycle  - Deliver resilient, scalable and maintainable cloud applications built on top of AWS infrastructure  - Explore innovative technologies to support continuous improvement  - Sustain quality by demonstrating ownership in your work
Job Requirements:	Qualifications:  - Enrolled in computer science, computer engineering, or related disciplines  - Experience with OOP language or JavaScript utilizing OOP concept.  - Interest in solving technical software problems   - Good verbal and written communication skills.  - Dedicated team player who enjoys collaborating with others  - Experience working with JavaScript frameworks such as Vue/React/Angular is a plus.  - Experience working with Amazon Web Services such as EC2, S3, CloudFormation, CloudWatch, Lambda, DynamoDB, SQS, SNS, Kafka, Redis is a plus.  We offer a competitive salary, flexible work hours, and a great work environment (in office and remotely).  Don’t miss out on this opportunity to develop a rewarding career and be part of a fun, ever-changing work environment.
Preferred Disciplines:	Computer Engineering Computer Science Electrical Engineering Engineering Science (Electrical and Computer)
All Co-op programs:	No
Targeted Co-op Programs:	Targeted Programs Professional Experience Year Co-op (12 - 16 months)

APPLICATION INFORMATION
Application Deadline:	Nov 30, 2023 11:59 PM
Application Receipt Procedure:	Online via system
U of T Job Coordinator:	Nabeela Rahman

ORGANIZATION INFORMATION
Organization:	Genesys Canada Laboratories Inc. (Genesys)
Division:	Workforce Engagement Management (WEM)
Website:	https://www.genesys.com/

ADDITIONAL INFORMATION
Length of Workterm:	FLEXIBLE PEY Co-op: 12-16 months (range)