JOB POSTING INFORMATION
Position Type:	Professional Experience Year Co-op (PEY Co-op: 12-16 months)
Job Title:	Software Developer (Recording and Quality Management)
Job Location:	North York, ON
Job Location Type:	Hybrid
If working on site, can you provide a copy of your COVID-19 safety protocols?:	No
Number of Positions:	2
Salary:	$0.00 hourly for 0.0 hours per week
Start Date:	05/06/2024
End Date:	08/29/2025
Job Function:	Engineering
Job Description:	Do you want to be part of a fast-paced and innovative team where your work and ideas will impact more than 70 billion customer interactions in over 100 countries each year through the power of the cloud and AI?    The Genesys Recording and Quality Management team is looking for top talent that is dedicated to learning and contributing to continued innovation in product areas that provide solutions for recording and quality management of call center agents’ interactions. It will be a fast-paced environment that supports continuous change, innovation and experimentation. You will have opportunities to develop high-quality, cloud-native products using microservice and serverless design.    We have hired co-op students for well over a decade.  As part of this tradition, you will be a key member of our team, learning all aspects of the development cycle including design, implementation, testing, bug fixing and automation.  There is no limit to what you can accomplish in the internship.    Responsibilities:  - Design and develop high-quality full stack software collaboratively through its entire lifecycle  - Deliver resilient, scalable and maintainable cloud applications built on top of AWS infrastructure  - Explore innovative technologies to support continuous improvement  - Sustain quality by demonstrating ownership in your work  - Have Fun  About Us:   Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.      Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics.  We offer competitive salary, flexible work hours, and a great work environment (in office and remotely).  Don’t miss out on this opportunity to develop a rewarding career and be part of a fun, ever-changing work environment.
Job Requirements:	Qualifications:  - Enrolled in computer science, computer engineering, or related disciplines  - Experience with Java or Python programming (or similar languages)  - Experience with UI development - Interest in solving technical software problems   - Solid communication skills   - Dedicated team player who enjoys collaborating with others    Technology Stack:  - Frontend:  JavaScript, HTML/CSS, React/Redux, Knockout, Ember. - Backend: Java, Spring Boot, Python. - Amazon Web Services: EC2, S3, CloudFormation, CloudWatch, Lambda, DynamoDB, SQS, Kafka, Redis.
Preferred Disciplines:	Computer Engineering Computer Science Engineering Science (Electrical and Computer) Engineering Science (Machine Intelligence)
All Co-op programs:	No
Targeted Co-op Programs:	Targeted Programs Professional Experience Year Co-op (12 - 16 months)

APPLICATION INFORMATION
Application Deadline:	Dec 1, 2023 11:59 PM
Application Receipt Procedure:	Online via system
Additional Application Information:	- Resume - Unofficial transcript
U of T Job Coordinator:	Nabeela Rahman

ORGANIZATION INFORMATION
Organization:	Genesys Canada Laboratories Inc. (Genesys)
Division:	Workforce Engagement Management (WEM)

ADDITIONAL INFORMATION
Length of Workterm:	FLEXIBLE PEY Co-op: 12-16 months (range)